Clearing Agent Systems

Customs agent licensing in the DRC

Last checked: 20 October 2026 · Countries

In the Democratic Republic of the Congo, customs agents are called approved customs commissionnaires (commissionnaires en douane agréés) 1,2. The Director General of Customs at the DGDA grants and withdraws approval 1. Only companies can be approved 1,2. Applicants send a letter and a file of company, tax and staff documents 1. After approval they lodge a bank bond of US$100,000, US$250,000 or US$350,000, depending on the goods they will declare 1. A person declaring goods for another may only be represented by an approved commissionnaire 4.
Regulator
Direction Generale des Douanes et Accises (DGDA), Director General of Customs 1
Legal basis
Customs Code articles 116 point 2 and 117, and articles 26, 35 and 36 of Ministerial Order No. 016 of 11 April 2011 1
Who may apply
Companies (legal persons) only 1,2
Bond for various goods
US$100,000 bank bond 1
Bond for petroleum products
US$250,000 bank bond 1
Bond for all goods
US$350,000 bank bond 1
Application fee
Not stated on the DGDA page 1
Published list
List of approved commissionnaires dated 16 December 2021 3

Who approves customs agents in the DRC

The Direction Generale des Douanes et Accises (DGDA) approves customs agents 1. The DGDA calls an approved customs commissionnaire a company whose profession is to complete customs formalities for goods declarations, on its own account and for others 2. In practice they are called declarants or transitaires 2.

The Customs Code was set by Ordinance Law No. 10/002 of 20 August 2010 4. Article 7 says a person who declares goods for another may only be represented by an approved customs commissionnaire, and the representative must be established in the DRC 4. The DGDA page cites articles 116 point 2 and 117 of the Customs Code and articles 26, 35 and 36 of Ministerial Order No. 016 of 11 April 2011 as the legal basis for approval 1.

The Director General of Customs grants approval and may withdraw it for a period or for good 1. Approval is personal to the company and must cover each natural person authorised to represent it 1.

Documents for approval

The DGDA lists these items for the approval file 1.

  • A certified copy of the articles of incorporation, or the official gazette extract containing the statutes 1.
  • Certified copies of registration in the New Trade Register, the National Identification Number and the Tax Number 1.
  • Where applicable, a valid tax status certificate for the company and its managers 1.
  • Minutes of an extraordinary general meeting naming the persons who can bind the company, if the statutes do not name them 1.
  • Proof of identity, education, work experience and integrity of the main managers. Foreign nationals add an establishment visa and a DRC work permit 1.
  • A declaration that the managers have never run a clearing company whose approval was withdrawn for its management 1.
  • Proof of suitable offices and IT equipment, with the ability to connect remotely to customs IT systems 1.
  • A signed declaration giving customs access to the company accounts and IT systems, and a signed IT security charter 1.
  • A guarantee set by customs, lodged before operations start 1.

Bank bonds

After approval the company lodges a bank bond (cautionnement bancaire) 1. The amount depends on the goods it will declare 1.

Goods the agent will declareBank bond
Various goods 1US$100,000 1
Petroleum products 1US$250,000 1
All types of goods 1US$350,000 1

How to apply and how long it takes

Applicants write to the Director General of Customs and Excise, with a copy to the Direction des Affaires Juridiques et Contentieuses 1. The DGDA address is Place Royal, boulevard du 30 juin, Kinshasa Gombe 1. The DGDA lists [email protected] as its email 1,2.

The DGDA gives no fixed processing time 1. It says the time depends on the document review, an inspection of the premises and the schedule of the committee that handles approvals 1. The DGDA page does not list an application fee, a validity period or renewal rules 1.

Customs gives each approved company a number recorded in a register kept by the Direction des Affaires Juridiques et Contentieuses 1.

Liability and the public list

Where a commissionnaire prepares a declaration, the DGDA says it is liable for omissions, inaccuracies and other irregularities in it 1. Under article 46 of the Customs Code, customs may inspect accounting records, registers and approval documents held by commissionnaires and freight forwarders 4.

The DGDA publishes a list of approved commissionnaires as a PDF 3. The version on its site is dated 16 December 2021 3. On 5 July 2024 the DGDA published a communique titled Digitalisation de la gestion des commissionnaires en douane 5.

Common questions

Can an individual become a customs agent in the DRC?

No. The DGDA approves only companies (legal persons), and approval covers the natural persons authorised to represent the company 1,2.

How much is the bond for a DRC customs agent?

The DGDA sets a bank bond of US$100,000 for various goods, US$250,000 for petroleum products and US$350,000 for all types of goods 1.

Who can withdraw a commissionnaire's approval?

The Director General of Customs can withdraw approval for a period or for good 1.

Where is the list of approved customs agents in the DRC?

The DGDA posts a PDF list of approved commissionnaires on its website. The version shown is dated 16 December 2021 3.

Rules and fees change. Check the official site linked above before you apply or pay. Spotted an error? Email [email protected] with the official link.

Sources

  1. DGDA: Devenir commissionnaire en douane agree (updated 15 April 2022)
  2. DGDA: Informations et legislation sur les commissionnaires en douane (updated 15 April 2022)
  3. DGDA: Liste des commissionnaires en douane agrees (list dated 16 December 2021)
  4. DRC: Ordinance Law No. 10/002 of 20 August 2010 on the Customs Code, text hosted by Ubutabera (undated)
  5. DGDA: Digitalisation de la gestion des commissionnaires en douane (5 July 2024)

Related